What’s a Health Information Exchange and How Does It Help Patients?


by Roberta Carson, Zaggo, on March 5, 2018

Doctors need complete patient information to make informed treatment decisions. Most doctors use Electronic Health Records (EHRs) to record notes during and after appointments and to keep digital records of patient-related care, including test results. Digital records have many advantages over paper records but are far from perfect.

Roberta Carson

Roberta Carson

Founder and President of Zaggo, Inc.

Roberta Carson started Zaggo, a non-profit organization, to help patients and family caregivers manage illnesses and injuries, after her experience as caregiver for her teenage son Zachary during his 27-month battle with terminal brain cancer. Zaggo’s mission is to provide patients and families with the educational information, tools, and resources they need to become empowered, engaged, effective members of their medical teams for the best possible care.